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<p>Once redeemed, you can find your HEARTS reward code in your online account:</p><script src="https://player.vimeo.com/api/player.js"></script><p><img src="https://attachments.gorgias.help/VR1W92Reav6M8yBk/hc/VR1W92R53B6M8yBk/2026101617-0f80231b-e0a0-423c-b7c1-6d935fb6dc37-screenshot%202026-10-16%20at%2010.40.47%E2%80%AFam.png" style="width: 560px;" class="fr-fic fr-dib"></p><p><img src="https://attachments.gorgias.help/VR1W92Reav6M8yBk/hc/VR1W92R53B6M8yBk/2026101617-e3ffb4c5-9688-4500-8db2-0dd5e74505bf-screenshot%202026-10-16%20at%2010.41.25%E2%80%AFam.png" style="width: 561px;" class="fr-fic fr-dib"></p><p><br></p>

Once redeemed, you can find your HEARTS reward code in your online account:

I can't find my HEARTS reward code

Subscriptions

How can I contact you?

Can I cancel a recent order?

How do I change/correct a recently placed order?

Can I order without subscribing?

How long will it take for me to receive my order?

How do I access my online account?

Why isn't a discount code working at checkout?

Can you send me a purchase receipt?

How does the 3-Sip Guarantee work?

What is your return policy?

I haven’t gotten a response to my email...

Do you accept donation requests?

I never received my order

Gift Cards

Info on our Rewards Program

General Info

What blends/roasts do you have?

Can I get my order of whole bean coffee ground prior to shipment?

Do you have decaf pods or capsules?

Do you offer free samples?

Is your coffee a dark, medium or light roast?

What type of beans are in your blends?

How can I adjust/manage my subscription?

I don't see the subscription options that work best for me, can you customize it?

How can I adjust the quantity or shipping frequency on my subscription?

How can I skip a shipment?

How can I adjust my next shipment date?

How do I cancel or pause my subscription?

How can I apply my HEARTS (rewards points) to an upcoming subscription shipment?

How to switch to a different subscription product

What shipping service do you use?

Do you ship internationally?

Shipping

I can't find my HEARTS reward codeUpdated a month ago