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Once redeemed, you can find your HEARTS reward code in your online account portal under &quot;Your Rewards&quot;<img src="https://attachments.gorgias.help/VR1W92Reav6M8yBk/hc/VR1W92R53B6M8yBk/2025112120-1ea8c166-fab8-496c-a797-e9a5bf2fd5a2-screenshot%202025-11-21%20at%2012.04.29%E2%80%AFpm.png" style="width: 517px;" class="fr-fic fr-dib"><script src="https://player.vimeo.com/api/player.js"></script>

Once redeemed, you can find your HEARTS reward code in your online account portal under "Your Rewards".

I can't find my HEARTS reward code

General Info

How can I contact you?

Can I cancel a recent order?

How do I change/correct a recently placed order?

Can I order without subscribing?

How long will it take for me to receive my order?

How do I access my online account?

Why isn't a discount code working at checkout?

Can you send me a purchase receipt?

How does the 3-Sip Guarantee work?

What is your return policy?

I haven’t gotten a response to my email...

Do you accept donation requests?

I never received my order

Gift Cards

Info on our Rewards Program

What blends/roasts do you have?

Can I get my order of whole bean coffee ground prior to shipment?

Do you have decaf pods or capsules?

Do you offer free samples?

Is your coffee a dark, medium or light roast?

What type of beans are in your blends?

How can I adjust/manage my subscription?

I don't see the subscription options that work best for me, can you customize it?

How can I adjust the shipping frequency on my subscription?

How can I skip a shipment?

How can I adjust my next shipment date?

How do I adjust the quantity of my subscription?

How do I cancel or pause my subscription?

How can I apply my HEARTS (rewards points) to an upcoming subscription shipment?

I can't find my HEARTS reward codeUpdated a month ago